{"id":3431,"date":"2015-10-12T20:59:42","date_gmt":"2015-10-13T03:59:42","guid":{"rendered":"https:\/\/vermont.salk.edu\/?page_id=3431"},"modified":"2026-06-05T17:23:16","modified_gmt":"2026-06-06T00:23:16","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.salk.edu\/de\/about\/visiting-salk\/frequently-asked-questions\/","title":{"rendered":"Visiting Salk &#8211; Frequently Asked Questions"},"content":{"rendered":"<p><a class=\"openall btn -expand\">Alle erweitern<\/a><a class=\"closeall btn -expand\">Alle einklappen<\/a><\/p>\n<div id=\"accordion2\" class=\"accordion\">\n<h2>Campus Access and Visiting the Institute<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse1\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">When can visitors access the Salk Institute campus?<\/a><\/div>\n<div id=\"collapse1\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">The Salk Institute is an active scientific research facility. To maintain the research environment while ensuring a meaningful visitor experience, campus access is available through registered docent-led architectural tours or official Institute business only.<\/p>\n<p>Visitors may access the Institute through public architectural tours offered Wednesdays, Thursdays, and Fridays at 10:00 a.m. and 11:30 a.m., unless the Institute is closed for a holiday or private event. Tours are approximately one hour long.<\/p>\n<p>Visitors may also access the Institute by booking a Private Group Tour in advance.<\/p>\n<p><a href=\"https:\/\/www.salk.edu\/de\/about\/visiting-salk\/\"><strong>Klicken Sie hier<\/strong><\/a> to book both types of tours.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse2\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Is the Institute open on weekends?<\/a><\/div>\n<div id=\"collapse2\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">No. The Salk Institute campus is closed on weekends, holidays, and for private events.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse3\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can visitors view the main courtyard without taking a tour?<\/a><\/div>\n<div id=\"collapse3\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">The iconic courtyard and \u201cRiver of Life\u201d water feature are located within the Institute grounds and may only be viewed as part of a registered tour. Visitors may still enjoy exterior perimeter views from surrounding public roads.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Booking and Tour Availability<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse4\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">How do I book a public tour?<\/a><\/div>\n<div id=\"collapse4\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Public tour tickets may be purchased online. Public tours are generally available Wednesdays through Fridays at <span style=\"white-space: nowrap;\">10:00 a.m. and 11:30 a.m.<\/span><\/p>\n<p><a href=\"https:\/\/salkinstitute.ticketspice.com\/salk-institute-architecture-tours-2024\" target=\"_blank\" class=\"btn -expand\">Click here to book a public tour<\/a><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse5\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">How do I register for a Private Group Tour?<\/a><\/div>\n<div id=\"collapse5\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Private Group Tours may be requested for Monday through Friday between the hours of 9:00 am \u2013 3:00 pm. Private Group Tour requests must be submitted at least 10 business days prior to the prospective tour date.<\/p>\n<p><a href=\"https:\/\/www.salk.edu\/de\/salk-docent-led-architecture-tour-registration\/\" target=\"_blank\" class=\"btn -expand\">Click here to register for a private tour<\/a><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse6\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Is there availability for a tour on a specific date?<\/a><\/div>\n<div id=\"collapse6\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Public tours: <strong><a href=\"https:\/\/salkinstitute.ticketspice.com\/salk-institute-architecture-tours-2024\" target=\"_blank\">Klicken Sie hier<\/a><\/strong> to check availability and purchase tickets <\/p>\n<p>Private tours: <strong><a href=\"https:\/\/www.salk.edu\/de\/salk-docent-led-architecture-tour-registration\/\" target=\"_blank\">Klicken Sie hier<\/a><\/strong> to complete the request form.<\/p>\n<p>The Institute typically schedules tours 3 months in advance for both public and private tours.<\/p><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse7\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can I join a sold-out public tour?<\/a><\/div>\n<div id=\"collapse7\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">No. Tour capacity is intentionally limited to provide the best visitor experience.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse8\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Are self-guided tours available?<\/a><\/div>\n<div id=\"collapse8\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">No. All visits take place as part of a docent-led tour to protect the active research environment and ensure a consistent visitor experience.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse9\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">What is the difference between the Campus Tour and Private Group Tour? <\/a><\/div>\n<div id=\"collapse9\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Both public and private tours take one hour, follow the same outdoor route and include the same architectural highlights, history, and docent commentary. Private tours are reserved exclusively for your group of guests, while public tours include individual visitors from the general public. Access to the labs and other interior spaces is prohibited on all tours.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse10\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">How many people can join a Private Group Tour?<\/a><\/div>\n<div id=\"collapse10\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Tours work best with a limited number of visitors in each group, so very large private tours will be split into separate groups \u2013 each led by an individual docent.<\/p>\n<p><a href=\"https:\/\/www.salk.edu\/de\/salk-docent-led-architecture-tour-registration\/\" target=\"_blank\" class=\"btn -expand\">Click here to register for a private tour<\/a><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse11\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can I take a sunset tour?<\/a><\/div>\n<div id=\"collapse11\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">The Institute does not offer any sunset tours.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Educational Group Visits<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse12\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can I request a tour for a class or school group?<\/a><\/div>\n<div id=\"collapse12\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">If you are an educator looking only for an architectural tour for your students, <a href=\"https:\/\/www.salk.edu\/de\/salk-docent-led-architecture-tour-registration\/\" target=\"_blank\"><strong>Klicken Sie hier<\/strong><\/a> to request a private tour. <\/p>\n<p>If you are an educator who wishes to visit a Salk lab with your students or learn more about our science, <a href=\"https:\/\/www.salk.edu\/de\/about\/education-outreach\/programs\/salk-institute-school-group-visit-inquiry\/\" target=\"_blank\"><strong>Klicken Sie hier<\/strong><\/a>.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Tour Details<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse13\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">How long is the tour?<\/a><\/div>\n<div id=\"collapse13\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Architectural tours (public or private) last approximately one hour.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse14\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">What time does the tour begin?<\/a><\/div>\n<div id=\"collapse14\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Public tours run generally every Wednesday through Friday at 10:00 a.m. and 11:30 a.m. Private tours must be arranged in advance for specific times between 9:00 a.m. \u2013 3:00 p.m., Monday through Friday.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse15\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Do tours go inside laboratories or buildings?<\/a><\/div>\n<div id=\"collapse15\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">No. Tours remain outdoors and do not include access to laboratories or restricted interior areas.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse16\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Is the tour ADA accessible?<\/a><\/div>\n<div id=\"collapse16\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Yes. Tours can accommodate guests with accessibility needs in accordance with ADA standards.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse17\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Are service animals allowed on the tour?<\/a><\/div>\n<div id=\"collapse17\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Service animals trained to do work or perform tasks related to a person\u2019s disability per California law, are permitted on tours. The service animal must be harnessed, leashed or tethered (unless these devices interfere with its work), and must remain under the owner\u2019s control at all times.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse18\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Are babies or children allowed on the tour?<\/a><\/div>\n<div id=\"collapse18\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">The tour experience is designed primarily for adults and visitors with a strong interest in architecture and design. Because tours are approximately one hour long and focused on architecture, younger children may find the experience less engaging. Strollers are not permitted on the tour.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse19\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">What should visitors wear?<\/a><\/div>\n<div id=\"collapse19\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Tours take place entirely outdoors and include stairs and some uneven surfaces. Comfortable walking shoes, sunscreen, hats, and layered clothing are recommended.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse20\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Are interpreters provided for tours?<\/a><\/div>\n<div id=\"collapse20\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">The Institute does not provide interpreters. If you or your group require an interpreter, you must bring your own, and either purchase an additional public tour ticket for that person, or include them as part of the headcount in planning for your private tour.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Arrival, Transportation, and Logistics<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse21\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Where do visitors meet for the tour? <\/a><\/div>\n<div id=\"collapse21\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">All tour guests should check in at the Security\/Reception entrance located in the southern front building of the campus. <a href=\"https:\/\/www.salk.edu\/de\/contact\/salk-institute-campus-map\/\" target=\"_blank\"><strong>Klicken Sie hier<\/strong><\/a> for a map of the Salk campus, which identifies the visitor entrance with a red dot.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse22\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Is parking available?<\/a><\/div>\n<div id=\"collapse22\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">There is no public parking available on the Salk Institute campus for tour attendees. Paid parking is available across the street at the Sanford Consortium for $4.50\/hour. Limited public parking may be found along Torrey Pines Scenic Drive or Torrey Pines Gliderport parking lot, although the latter is unpaved and not suitable for some vehicles.<\/p>\n<p>If you plan to drive your own vehicle, please allow an extra 15-20 minutes to park.<\/p>\n<p><a href=\"https:\/\/www.salk.edu\/de\/contact\/salk-institute-campus-map\/\" target=\"_blank\"><strong>Klicken Sie hier<\/strong><\/a> for parking map.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse23\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">How can I reach the Institute using public transportation?<\/a><\/div>\n<div id=\"collapse23\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Ride-share services and taxis are recommended. Public transit options include local bus service and the UC San Diego Blue Line trolley. For the schedule, visit <a href=\"http:\/\/www.sdmts.com\/Planning\/googleTP.asp\" target=\"_blank\">San Diego\u2019s MTS trip planner<\/a>.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse24\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can I bring a stroller, luggage, or other large items on the tour?<\/a><\/div>\n<div id=\"collapse24\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Please leave all strollers, luggage, or any other large or bulky items at home or in your vehicle, as there are stairs on the tour route and no place to store items. If you do bring large items, Salk is not responsible for storing, securing, or watching these belongings.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Weather and Day-of-Tour Questions<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse25\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Are tours cancelled due to rain?<\/a><\/div>\n<div id=\"collapse25\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">No. Tours operate rain or shine.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse26\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">What if I am running late?<\/a><\/div>\n<div id=\"collapse26\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">If you or your group is running late for a tour, please email Salk Tours at <a href=\"mailto:tours@salk.edu\">tours@salk.edu<\/a>. We will do our best to accommodate you.<\/p>\n<p>Tours begin promptly. Guests arriving more than 10 minutes late may not be able to join the tour to avoid disruption to the group. If you aren\u2019t able to join your scheduled tour, you may request a refund of the cost of the ticket.<\/p><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Ticket Issues, Changes, and Refunds<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse27\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">How do I cancel or reschedule my tour?<\/a><\/div>\n<div id=\"collapse27\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">If you need to cancel or reschedule tickets for a public tour that you purchased online, please email Salk Tours at <a href=\"mailto:tours@salk.edu\">tours@salk.edu<\/a> for assistance.<\/p>\n<p>If you need to cancel or reschedule a pre-arranged private tour, please email Salk Tours at <a href=\"mailto:tours@salk.edu\">tours@salk.edu<\/a>. Private tour cancellation requests must be received at least two business days prior to the scheduled tour date for a full refund.\n<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse28\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">What is your refund policy?<\/a><\/div>\n<div id=\"collapse28\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Refunds for public tour tickets are available if you find yourself unable to attend the tour you booked online, with 24 hours advance notice.<\/p>\n<p>Refunds for private tours must be requested at least two business days prior to the scheduled tour date for a full refund. After that, the tour payment will be considered a donation that supports the preservation and maintenance of the Salk Institute buildings.<\/p><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse29\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can you resend my confirmation or tickets?<\/a><\/div>\n<div id=\"collapse29\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Contact Salk Tours at <a href=\"mailto:tours@salk.edu\">tours@salk.edu<\/a> for another copy of your confirmation or tickets.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Campus Amenities and Visitor Experience<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse30\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Is there a place to eat on campus?<\/a><\/div>\n<div id=\"collapse30\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Yes, the Salk Caf\u00e9 is open to visitors from 8:00 a.m. to 3:00 p.m. Access to the Caf\u00e9 is on the perimeter of the building and we recommend that you plan your meal for before or after your visit. Seating is available on the Lower West Courtyard for Caf\u00e9 patrons.<\/p>\n<p>Show your tour confirmation at the Caf\u00e9 and enjoy 10% off\u2014a tasty reward for joining the tour!<\/p><\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse31\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Where can I purchase Salk Institute merchandise or branded items?<\/a><\/div>\n<div id=\"collapse31\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Salk Institute merchandise and branded items are available online through the Salk Store. Visit <a href=\"https:\/\/www.salk.edu\/de\/store\/\" target=\"_blank\"><strong>www.salk.edu\/store<\/strong><\/a>.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse32\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Can I make a donation on the day of my tour?<\/a><\/div>\n<div id=\"collapse32\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\"><a href=\"#XNEXKKMG\" style=\"display: none\"><\/a> Yes. Please click on the donate button to make an online donation<\/a>.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Policies<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse33\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">What is the photography and videography policy?<\/a><\/div>\n<div id=\"collapse33\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">Casual personal photography and brief videography is permitted during tours as follows:<\/p>\n<ul>\n<li>Guests are limited to one hand-held camera\/phone without the use of any additional photo\/video equipment.<\/li>\n<li>Tripods, selfie sticks, lighting set-ups, drones, props, costumes and other equipment are prohibited.<\/li>\n<li>Formal, staged and commissioned photography or videography is prohibited.<\/li>\n<li>Taking photos of the laboratories is strictly prohibited.<\/li>\n<li>Tour groups may not be delayed or interrupted for extensive photography.<\/li>\n<li>When taking photos, please follow all instructions from docents, and respect other visitors and Salk staff.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.salk.edu\/de\/news\/media-guidelines\/\" target=\"_blank\"><strong>Klicken Sie hier<\/strong><\/a> for additional photo guidelines.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<hr>\n<h2 style=\"margin-top: 40px;\">Additional Assistance<\/h2>\n<p><!-- Group --><\/p>\n<div class=\"accordion-group\">\n<div class=\"accordion-heading\"><a class=\"accordion-toggle collapsed\" href=\"#collapse34\" data-toggle=\"collapse\" data-parent=\"#accordion2\" aria-expanded=\"false\">Need further assistance?<\/a><\/div>\n<div id=\"collapse34\" class=\"accordion-body collapse\" style=\"height: 0px;\" aria-expanded=\"false\">\n<div class=\"accordion-inner\">For additional questions or assistance, please contact us at <a href=\"mailto:tours@salk.edu\">tours@salk.edu<\/a>.<\/div>\n<\/div>\n<\/div>\n<p><!-- End Group --><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p><a class=\"openall btn -expand\">Alle erweitern<\/a><a class=\"closeall btn -expand\">Alle einklappen<\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":3460,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[545],"class_list":["post-3431","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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